Electrical Protection Services
Our expertise in troubleshooting or specifying are summarized below.
Our services range from total solutions to more focused solutions in electrical protection for business systems.
Electric premise distribution
•Single phase 120/240V and 3 phase 208V electric distribution for AC-powered communications and computing equipment such as server, desktop and networking clusters and AC powered telco chassis.
•DC distribution below 50V (mainly telco common equipment) from rectifier power distribution units to switches, key distribution, multiplexers.
Communications systems and circuits
•Service demarcation grounding and isolation
•Surge protection of coaxial, copper and fiber (sheath grounding) at POE
• Distribution internal to the facility.
Electronic systems and components
•Surge protection devices using gas tube, MOV, SIDActor core technologies for discharging electrical surges.
•UPS / rectifier architecture and supporting hardware.
•Network monitoring interfaces and configuration.
•System boards and hybrid components handling solutions.
Assessment Services
We provide an assessment of your current facility or planning support for new facilities.
Assessing your current facilities can point out potential faults that currently exist in your facility. With our planning assistance, you can avoid exposure to common risks.
Assessing your existing facility
We survey the facility’s electrical grounding, surge protection and line conditioning in place.

After a review, documentation is provided. The documentation details: electric code compliance, potential exposure to faults or hazards and any recommendations to remedy.
New implementation planning
We work with you on new facility planning; starting with getting a list of services and equipment that you will be using as part of your business model.

Once the equipment and installation details are determined, our input will focus on: facility ground and accessibility, surge protection and line conditioning.
Electrical Protection Solution Layers
We provide solutions for our clients that cover three layers of electrical protection
Whether for insurance or vendor warranty claims, we can report to you on your facility's compliance with NEC® and local codes; and offer probable causes of failures.
*Further testing should be done by third party testing labs or service providers to conclusively determine the specific causes.
Electrical grounding
The main facility ground or access to it is the most important item to address whether you are the sole occupant or a tenant in building. The main purpose of a facility ground is to prevent people from getting electrocuted and to prevent building fires in case of a utility fault or a lightning strike.

The main facility ground (electric service entrance ground) does not carry current or provide a return path to complete a normally operating circuit.

It is important that there be isolation between neutral and ground throughout your facility (except at the load panel; which is the only place where neutral and service ground are bonded).

If required, the service ground should be extended by a ground bar or buss for grounding metallic enclosures or raceways.
* NEC® 2005 Articles 250, “Grounding and Bonding”
Primary surge protection
At the service panel, a transient voltage surge suppressor (TVSS) should be installed as a primary defense against catastrophic voltage spikes from lightning or utility faults. In such cases the TVSS will be destroyed but open up the power feed, thereby removing power to your facility. This is a desirable safety feature that prevents fire and equipment failures.

A TVSS is designed to handle extreme voltage surges, in contrast to regular circuit breakers which are designed to open on extreme current conditions.

Reacting to an extreme current condition alone is not enough and may be too late in equipment and appliance protection. A single lightning strike presents an enormous voltage spike with huge capacity of current; so a TVSS in or at the load panel is important.
* NEC® 2005 Articles 285, “Transient Voltage Surge Suppressors: TVSSs”
Line conditioning and UPS
Major shared equipment should have power conditioning that would provide filtering, active voltage regulation and another level of surge protection. Installing active voltage regulating UPSs, even at the workstation drops, will provide further surge protection and filtering; extending the life of your workstations and peripherals.
* NEC® 2005 Articles 645, “Information Technology Equipment”, Article 645.11 “Uninterruptible Power Supplies (UPS)”
Equipment Failures and Troubleshooting
We can identify the cause of persistent office hardware failures or voice and data service disruptions
For warranty or insurance claims on major equipment, we can provide an equipment failure analysis.
Intermitent failures
If you suspect the cause of intermittent equipment failures (such as PCs, peripherals , networking or major equipment), is power related, we can further troubleshoot and identify the cause(s). The remedy may be in grounding, surge protefction or voltage fluctuations. Service disruptions in telephone, broadband or high speed data service may be due to cabling extension limitations, ground loops etc.
Equipment Failure Analysis
Equipment failure reports are provided to substantiate warranty or insurance claims. First, an assessment is made of the current facility's compliance with local electric codes followed by a description of events leading up to the failure.

Hence the equipment failure report provides specific causes and may indicate the need for further investigation by independent testing labs.

Everyone benefits from problem resolution of major equipment failures so that future failures can be avoided.